Returns & Exchanges
At The Games Room, we want you to be completely satisfied with your home entertainment setup. If your purchase doesn't perfectly fit your space, we offer a 30-day return window for items in their original packaging.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization and prepaid shipping label.
Pack with Care
Securely place the item in its original box with all manuals and accessories to ensure it is protected during transit back to our warehouse.
Ship the Item
Affix the provided return label to the exterior of the package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing